Pillar 04 · Communication
Connect with shoppers through Instant Cards, provider-free Showroom browser inquiries, appointments, and consented one-to-one messaging built around the relationship.
From the first Instant Card share or browser inquiry to appointment scheduling and consented follow-up, MyRep keeps every customer conversation in context.
Browser Inquiries
Shoppers can message you directly from your public Showroom or vehicle listing in their browser, creating an in-app thread immediately.
Instant Card Shares
Send your digital Instant Card in person or online so customers have your direct contact details from the first handshake.
Appointments
Keep visit requests, vehicle interest, and appointment reminders attached to the customer relationship.
Consented Messaging
Clear verbal and written SMS/email consent workflows ensure every customer controls how they hear from you.
Trust & Compliance
MyRep separates an Instant Card open from explicit messaging opt-in. Customers can review messaging disclosures and manage their communication preferences at any time.
Transparent, one-to-one communication between a representative and their customer.
Use MyRep on your phone on the lot, in your browser at your desk, or with the Chrome desktop extension for assisted vehicle form preparation.